Get logs for Jira
The logs are written to the log subdirectory of your Jira application home directory (or elsewhere if you have configured a different location). You can view the location of the atlassian-jira.log in the 'File Paths' section of the system information page.
See here for further details on Jira logging.
Optional: Enable debug-mode for GoEdit
To enable more verbose logging, please go to the GoEdit configuration page and open "Troubleshoot-Support"
- Click on "Debug Mode" -> Enable
- Hint: The Debug Mode will be automatically disabled upon a daemon restart of Jira
- Export the Jira logs like described above
- Do not forget to disable the Debug Mode if no longer needed