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Get logs for Jira

The logs are written to the log subdirectory of your Jira application home directory (or elsewhere if you have configured a different location). You can view the location of the atlassian-jira.log in the 'File Paths' section of the system information page.

See here for further details on Jira logging.

Optional: Enable debug-mode for GoEdit

To enable more verbose logging, please go to the GoEdit configuration page and open "Troubleshoot-Support"

  1. Click on "Debug Mode" -> Enable
    1. Hint: The Debug Mode will be automatically disabled upon a daemon restart of Jira
  2. Export the Jira logs like described above
  3. Do not forget to disable the Debug Mode if no longer needed

Set up your testing- and QS server environment

For your testing and QS environment you can use a developer license. Please make sure that all your non-production servers are using the same ServerID, before applying the developer license:

Change the server ID for an instance of Jira server


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