Version 37 - 09.08.2017 - GoEdit Administrator|0 Comments|0 Attachments| More Details
Owner:
Categories:
Created:
11.08.2015
Tags:
Type:
Document
Visitors:
6493
Books:

Users do not need Admin-Rights to install the Native Edition

Installing GoEdit Native Edition will not require any administrative rights on your PC or Mac. This is great!
  • This means, every normal user will be able to install the Native Edition without asking the administrator to help him
  • This reduces the load on the IT and makes it a lot easier to try GoEdit without any IT involved
  • The IT does not need to be worried, since we obviously do not change any system-critical values or values which do not apply to corporate guidelines
  • We have been working hard on minimizing the requirements and permissions the Native Clients needs on the system
  • Optional: as GoEdit is distributed as MSI Package, your IT can easily deploy GoEdit companywide for all your users by using GPO.

Download and Install

Windows

  1. Start editing an attachment to bring up the automatic installer
  2. Follow the instructions and download GoEdit
    1. If the SmartScreen Security Dialog shows up, please see here for the reasons and how to avoid it
  3. Run the installer:

    1657

  4. Click "Next", then read and accept the terms & conditions on the next page:1658
  5. Follow the following instructions from the installer.
Hint: If you like to install GoEdit for all users, just follow instructions for "System-/ and Company-wide Installation" below.

      Mac OS X

      1. Start editing an attachment to bring up the automatic installer
      2. Follow the instructions and download GoEdit
      3. Install by Drag-'n'-Drop the GoEdit icon to your "Application" folder:

      1659

        Linux

        1. Start editing an attachment to bring up the download dialog
        2. Run the installer script from a terminal: "bash GoEdit-linux.install" 1622Linux installer: starting installer from terminal.
        3. Follow the instructions of the installer.

        Browser confirmation

        Depending on your Browser, you will see one of those confirmation dialogs on the first start

        Internet Explorer

        The Internet Explorer does not need any confirmation, it will work right of the box.

        Firefox

        When you start GoEdit the first time after the installation, your Firefox Browser will ask you for the confirmation if you want to allow GoEdit to be connected and opened. Please select "remember" and leave GoEdit as the application, then click on "open link".

        1704

        Chrome

        When you start GoEdit the first time after the installation, your Chrome Browser will ask you for the confirmation if you want to allow GoEdit to be connected and opened. Please select "remember", then click on "Open GoEdit".

        1705

        Safari

        When you start GoEdit the first time after the installation, your Safari Browser will ask you for the confirmation if you want to allow GoEdit to be connected and opened. Please click on "Allow".

        1706

        Optional: Verify if your installation works

        Please open your browser and enter this (there should be NO http:// in front of it)

        goedit://check

        Make sure a dialog appears, that tells you, everything is ok.

        System- and Company-wide Installation

        If you like to preinstall GoEdit Native Edition for all users, you can distribute it like any other program in your software environment. The MSI Package allows easy installation of GoEdit in Windows environments

        • System Wide for all users on one PC, e.g. on a multi-user system or terminal server
        • Companywide for all users on all PCs using GPO

        Native Client Download Repository

        With the Repository you define, where the GoEdit Native Clients should be downloaded from. Currently, by default, the Clients are downloaded from your local Confluence. You can also define to have the downloads happen from your central server https://goedit.io

        When is this important?: Due to the fact, that Microsofts SmartScreen and Symantec Endpoint Security calculate the trust of a software based on its certificate AND the source of download, it will be judged unsecure when downloaded from your server. Using the central GoEdit server does ensure, due to the amount of downloads, that the trust level is high enough to not trigger any warnings.

         


          AttachmentDateSizeAction
          No attachments yet
          Version 59 - 09.08.2017 - GoEdit Administrator|0 Comments|0 Attachments| More Details
          Owner:
          Categories:
          Created:
          11.08.2015
          Tags:
          Type:
          Document
          Visitors:
          7421
          Books:

          General Questions

          Does GoEdit Native Edition run on my operating system? 

          GoEdit Native Edition is compatible to all major operation systems. Please check Requirements of GoEdit Native Edition for detailed informations.

          Is my browser compatible with GoEdit?

          GoEdit Native Edition is compatible to all major browsers. Please check Requirements of GoEdit Native Edition for detailed informations.

            What software is required to run GoEdit?

            No additional software is required for Windows and Mac OS X to run GoEdit Native Edition. You simply need a modern version of your operating system, and keep updating your system regularly.

            For Linux there are some minor external dependencies which should be part of every standard office installation, all of which should be checked when installing GoEdit. It relies on X11, and needs some very basic libraries like libpng version 1.2. Please test install GoEdit Native Edition before you update your Linux environment with an update. 

            How to install GoEdit on your server platform?

            How to install the GoEdit Native Edition?

            See the Installation Guide for your operating system.

            Do I have to configure GoEdit Client before using it? 

            No, GoEdit Native Edition configures itself on your system.

            Just confirm that your browser may trust GoEdit during the first start. The following screenshots depict the dialog for some browsers:

            1642Confirmation for Internet Explorer.1643Firefox confirmation.1644Chrome confirmation.

            We encourage you to allow your browser to trust GoEdit for future requests.

            Does GoEdit Native Edition work with my proxy?

            GoEdit automatically deals with proxy servers, and uses the system-wide installed proxy server by default. So in almost all cases you do not need to configure anything.

            If you need to use a special proxy server, then you can configure it via GoEdit's configuration file. Please check " Configure custom proxy".

            GoEdit starts the wrong application for the attachment

            GoEdit uses your system's default applications. So simply change the application that is started by modifying your system's settings, see:

            GoEdit shows the error message "You edited a file, but it seems like the GoEdit session has already ended" 

            GoEdit prevents you from accidently changing files after you have saved your final version on the server. The dialog warns you that the file has changed after you have saved the file, and that GoEdit won't take direct action to save it onto your server. If you want to edit the file after you saved it, please click the "Edit attachment" link again. If you have already made significant changes in your file when this error message appeared, click the "Open" button. This will show your edited file in your system's file manager, which you can then upload manually. 

            Is there an MSI Package for GPO deployment?

            Yes, GoEdit is distributed as MSI Package by default, so you can deploy GoEdit companywide for all your users by using GPO. Even though, this is not necessary, since GoEdit Native Client does not need any admin rights to be installed and therefore can be installed by every user on demand,(Link: You are not allowed to view this content).

              Technical Questions

              Does GoEdit Native Edition support encrypted network connections using SSL/TLS?

              Yes, GoEdit Native Edition is able to communicate to servers using SSL/TLS. 

              Note: GoEdit does support communication over SSL/TLS, and also checking self-signed certificates. But GoEdit's goal is to be as simple as possible, and therefore GoEdit does not fully check the certificate by default. If you have valid (officially signed or self-signed) certificates, you can enable certificate checking by adding the following lines to your configuration file:

              [NetworkSecurity]    
              AllowBrokenSSL=false
              AllowSelfSignedCertificates=true

              Does GoEdit Native Edition support "Server Name Indication" (SNI)?

              Yes, GoEdit Native Edition does fully support "Server Name Indication" (SNI).

              How can I replace the bundled LGPL-licensed libraries?

              GoEdit uses LGPL v2.1 licensed software: Qt 5, QCA. GoEdit is dynamically linked, hence the standard mechanisms can be used to link against your own library versions.

              Troubleshooting

              How to contact GoEdit's support team, and what information do I need to provide? 

              Please see  Getting Support

              A SmartScreen protection dialog blocks GoEdit from installing under Windows 8+

              Please see  this article on how to fix this issue including background informations 

              GoEdit fails on my fresh Linux installation/virtual machine

              If GoEdit fails to open files after successfully downloading, the reason could be that you have still a buggy version of your desktop environment and/or various necessary tools. Please install all software updates for your system, before testing GoEdit. Under Red Hat Enterprise Linux (RHEL) make also sure that you have added all the repositories you have subscriptions for (see: RHEL Support: How to enable/disable a repository using Red Hat Subscription-Manager?). 

              At startup a message is displayed that asks me for the application which handles a "goedit://" link

              The browser needs you to confirm, that you allow GoEdit to take care of our goedit:// protocol - ensure you check that this confirmation is remembered. See "Do I have to configure GoEdit Client before using it?".

              GoEdit does not start

              That's a tricky question. Please verify the following steps before contacting KontextWork:

              • The GoEdit client is installed on this machine, please check your installation.
              • Check if your firewall, or any other network configuration, blocks GoEdit's network access.

              After you have verified the steps above, please contact our support team. The entry " How to contact GoEdit's support team, and what information do I need to provide?" will tell you how to proceed.

              GoEdit fails to upload my file to the wiki

              Various reasons can be the cause for problems uploading files to your server. Please check the following things first:

              • Check if you are using mod_security or similar request analyzer. If yes, check your server logs for like as:
                ModSecurity: Access denied with code 403 (phase 2). Match of "eq 0" against "REQBODY_PROCESSOR_ERROR" required.
                If yes, try to disable mod_security. If this helps, check your rules applied to MULTIPART_STRICT_ERROR or REQBODY_PROCESSOR_ERROR
              • Your network is working correctly, and no firewall is blocking GoEdit from uploading the file.
              • GoEdit can communicate with the server and download a file: click the "Edit Attachment" link for another file and check if GoEdit can successfully download the file. (You can close the newly opened file if GoEdit was able to download it correctly.)
              • If GoEdit can download another file, please check whether GoEdit tried to show a dialog "You edited a file, but it seems like the GoEdit session has already ended". These dialogs are sometimes shown behind other windows, and are thereby hidden. If so, please follow the instructions in the question above: "GoEdit shows the error message 'You edited a file, but it seems like the GoEdit session has already ended'".

              If nothing helps, save the file locally, and upload your local copy manually to your wiki.

              My computer crashed before I could save my files. Are all changes lost?

              No, your changes are most likely save. First of all, GoEdit uploads a draft version to your wiki whenever you save your file in your application. But even if GoEdit failed to fully upload your file to the server, it always keeps a local copy of your file.

              To access this file, you can either use the "Open Document Folder" in GoEdit's tray icon menu. This should open your file manager (i. e. Explorer on Windows, Finder on Mac OS X) showing GoEdit's local file cache. Select the folder named like this "<yyyy-MM-dd_hh-mm-ss>", which matches the time you started editing your file.

              On Windows the document folder is usually located under "C:\Users\<your username>\AppData\Local\KontextWork\Goedit\files\". On Mac OS it should be at "/Users/<your username>/Library/Application Support/KontextWork/Goedit/files/", and on Linux under "${HOME}/.local/share/KontextWork/files/". 

              How to quit GoEdit?

              Usually, you do not need to end GoEdit, because it uses almost no resources. If you want to end GoEdit anyway, right-click GoEdit's tray icon, and click on "Quit". A dialog should pop up, which asks if you really want to quit GoEdit.

              Please note that after ending GoEdit all local changes to any open file will not be uploaded automatically to the server.

              Symantec Endpoint Security alerts on GoEdit

              There are 2 distinct issues, on for the installer and one for the installed apps. 

              If you have issues installing the app 

              1666

              This issue has been resolved by Symantec starting with the definitions from 02.02.2016 - GoEdit Native Edition 1.1.4+ is no longer listed as unsecure. Please update your virus definitions.

              Thus you do no longer need to add a whitelist.

              The official statement of Symantec is: 

               

              In relation to submission [3905322]. 

               

              Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products: 

               

              Filename: GoEdit-windows.exe 

              MD5: BBBF40BDBE5C06E936FA934BAF839422 

              SHA256: 08FB87FBC88D8E72DE94F5C5B59E1D7443240C36609A199384EA7F7CF3F8EC8F 

              Result: Whitelisting for above file is taking effect from now on. 

               

              If you have issues running GoEdit ( bloodhound )

              If you get an error like this

              1667

              Please upgrade GoEdit Native client to the version 1.1.5 - we removed the ShellExecute call which causes this heuristic to trigger.

              GoEdit prior 1.1.5 is not a virus. Bloodhound does static analyzis of the application code and tries to guess if it is harmful. And of course, this create a lot of false-positives, as you can imagine. If you want to more details, just contact our support, we are happy to share any informations.

               


              AttachmentDateSizeAction
              No attachments yet
              Version 10 - 17.08.2015 - KontextWork Support|0 Comments|0 Attachments| More Details
              Owner:
              Categories:
              Created:
              11.08.2015
              Tags:
              Type:
              Document
              Visitors:
              2113
              Books:

              GoEdit's goal is to be light and almost invisible to the normal user. Therefore you don't need to start GoEdit explicitly before using it. The GoEdit client will be started automatically whenever you click on "Edit Attachment" link in your browser. 

              Standard Procedure

              To edit an attachment from your wiki proceed as follows:

              • Click the "Edit Attachment" link (on the right side): 1629Edit Attachment, step 1: click "Edit Attachment".
              • A dialog in your browser shows up, and the GoEdit client is started automatically.
                • When you use GoEdit for the first time, your browser will likely ask for confirmation. We advice you to permanently allow your browser to handle goedit-links with the GoEdit application (see red mark in the images below). The dialog slightly differs for each browser:1630Edit Attachment: Confirmation dialog (Internet Explorer)

                   

                  1631Edit Attachment: Confirmation dialog (Ubuntu, Firefox)  
              • GoEdit then downloads the attachment to your local system, and opens the file with your standard application. GoEdit's tray icon will appear and will inform you about what it is doing:1632Tray Icon on Windows: just finished downloading the attachment.
              • Whenever you save your file from within your standard application, GoEdit uploads a draft version to the server.
              • After you finished editing your file, switch back to your browser and click the "Save permanently" button: 1633Finished Editing: Save attachment.

              Tray Icon

              GoEdit's tray icon has the following options:1635Tray Icon (on Windows).

              • "Open Document Folder": Starts your file manager (e.g. Windows Explorer, Finder on Mac OS) showing GoEdit's local document storage. You can use this to manually upload a file version when your computer crashed.
              • "About": Shows information about the application, including GoEdit's application version. 
              • "Quit": Shuts down the application.

              Additional Configuration

              Configure custom proxy 

              Most users do not need to configure GoEdit to use a proxy, because it uses the system's default proxy.

              If you want to use a different proxy for GoEdit, proceed as follows:

              1. Open, or create if necessary, the following file:
                • under Windows: "C:\Users\<your username>\AppData\Roaming\KontextWork\Goedit.ini"
                • under Mac OS X: "/Users/<your username>/.config/goedit.io/Goedit.ini"
                • under Linux: "/home/<your username>/.config/KontextWork/Goedit.ini"
              2. Add (or replace) the following lines:
              [Proxy]
              EnableCustom=true
              CustomProxyType="<your proxy type; usually 'http'>"
              CustomProxyHostname="<your proxy's hostname>"
              CustomProxyPort="<your proxy's port>"
              CustomProxyUser="<your proxy's authorization user name; can be empty>"
              CustomProxyPassword="<your proxy's authorization password; can be empty>"

               


              AttachmentDateSizeAction
              No attachments yet
              Syndicate content